AT&T announced yesterday that it will enable iPhone VoIP apps on its 3G wireless network. You’d think that’d be great news for VoiP companies, and market leader Skype in particular, and indeed, Skype CEO Josh Silverman rejoiced, asking for even more concessions. Read the full article »
Voice has been transmitted as data for a number of years now, through Skype for example. But the way we use voice hasn’t fundamentally changed: consumers still communicate and leave voicemails in very similar ways as before. Read the full article »
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
This is not just a book for designers, but for design thinkers. If you are involved in managing, designing, or launching a product of any type, I highly recommend this book.